NOTES:
Our focus is develop best practices with Hotel Concepts a list of concerns and things needed has been created.
Rev Mgt team Access to business Intelligence Front Desk Sell/oversell out capabilities Front Desk Walk Reports Jonathan Data Mining-can we access this? Sales 10 day availability report with group detail Desk Synxis Interface working both ways Desk Expedia reservations interfaced Linda Z-mail operational Rev Mgt team Forecasting reports Linda Procedure for changing password to login in to server Desk Ability to move guest into over sold room types Desk Ability to change room type of a group room while still in group Desk and Accounting Add more house accounts and rebuild room rack-See Jonathan for details Desk Occstat access for hotel staff Accounting Would like daily, mtd and ytd on reports Sales CRO scripting for the CRM Sales Need to have ability to change names on reservations Sales Need to have ability to use the do not move button Sales It's difficult to find a group if you do not know certain details about it. We need a report to allow us to find groups
- Addressed slippage concerns for Fire Chiefs and how we can be proactive with Hotels Concepts on Oversell strategies.
- Discussed concerns for lack of pick up for the week between Fire chiefs and DNC.
Joanna to work with Mike on a eblast to our corporate accounts. Mark and John to set up Expedia promo for the week.
-Review DNC availability and discuss sales of open rooms.
Labor day promo in place.
-Addressed concerns in forecasting. EZRMS should be up in running for forecasting by 8/18.
Dates Evaluations
8/14 to 8/21
-All these dates have been dropped by 1 to 2 Tiers
-Set LMD promo for Labor day
-9/9 & 9/10 - increase to 229.00
-9/13 - Increase to 179.00
-9/20 & 9/21 - increase to Bar 9
Mark Wellbrock
Regional Director of Sales
The Magnolia Hotel
818 17th Street Denver, Colorado 80202
Direct: (303) 607-0200 Fax: (303) 607-0600
Magnolia Hotels Web Site
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