Denver Rev Max
The Hotel focus is ongoing to develop best practices with Hotel Concepts with a list of concerns/ things that need to be created.
Rev Mgt team Access to business Intelligence Front Desk Sell/oversell out capabilities Front Desk Walk Reports Jonathan Data Mining-can we access this? Sales 10 day availability report with group detail Desk Synxis Interface working both ways Desk Expedia reservations interfaced Linda Z-mail operational Rev Mgt team Forecasting reports Linda Procedure for changing password to login in to server Desk Ability to move guest into over sold room types Desk Ability to change room type of a group room while still in group Desk and Accounting Add more house accounts and rebuild room rack-See Jonathan for details Desk Occstat access for hotel staff Accounting Would like daily, mtd and ytd on reports Sales CRO scripting for the CRM Sales Need to have ability to change names on reservations Sales Need to have ability to use the do not move button Sales It's difficult to find a group if you do not know certain details about it. We need a report to allow us to find groups
- Begin discussing Bronco schedule
- Ira was going to follow up with Parker to discuss Specialty Tools as to how it was pulling hotel inventory
- Discussed the No show, Cancellation and walk reports to be emailed daily. Ron was going to take on this project.
- Discussed managing oversell of inventory which was set at 110% - (IDPMS is set by percentages)
- Front desk - has not found a way to track for front desk agents incentive plans. Agents have not been paid out as of yet since the turn over of Hotel Concepts.
- Discussed 7 day strategy waitlist - Ron and Aaron will work on. Ira will need to share CRO's procedures for waitlisting I.e. if rates are being discussed and if they are entering in the rates so when we do call back we know what rate was quoted ect.
- Front desk will clear no shows daily
RATE ADJUSTMENTS:
Increase rate/ Open suites $279
Open rate Suites at $189 and standards will remain at $159
Increase rates to $229 standard & $259 suites: 9/15 & 9/16
Increase rate: $319
Increase rates to $289 standard & $319 suites: 9/20
Open standards at $329
Increase suite rate $259
Increase 9/26 & 9/27 to $159 standard
Change rates with decrease first 3 days and increase last day to $199: 9/30-10/3
Increase rate to $229 on 10/5
Increase rates 10/12-10/15 to $229
Increase rate 10/16 to $199
Increase rate 10/18 to $159
Increase rate 10/19 to $199
Increase rates 10/20-10/23 to $229
Increased rates 10/27-10/30 to $229
Increase rate 10/31 to $179
Open 2 NT at $319 for 9/23
Close 10/10
PROMOS:
Wendy Worley
Assistant Director of Sales
Magnolia Hotel
818 17th Street Denver, Colorado 80202
Direct: (303) 607-0137 Fax: (303) 607-0600
Magnolia Hotels Web Site
Complete an On-Line Request for Proposal
Register for Monthly Email Specials
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